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Getting found on Google: SEO basics for small businesses

The handful of things that make the biggest difference to whether customers find you on Google.

By Adriaana Zareian3 min read

SEO has a reputation for being complicated, and parts of it are. But for most small businesses, the things that make the biggest difference are simple, and most of them only need doing once. Here's where to start.

1. Tell Google what each page is about

Every page on your site has a title and a description that show up in Google's results. They're the first thing a searcher reads, and one of the strongest signals Google uses to understand the page. Too many small business sites use the business name as the title on every page, which tells Google almost nothing.

A better title says what the page offers and where: "Skin Clinic in Mairangi Bay | Your Business Name" beats "Home | Your Business Name" every time. Each page should have its own title, written for the search your customer would actually type.

2. Set up your Google Business Profile

If your customers are local, your Google Business Profile is often more important than your website. It's the listing that appears on Google Maps and in the box at the top of local searches. It's free, and a complete profile makes a real difference:

  • Choose the most accurate primary category for your business.
  • Add your services, hours, booking link and photos.
  • Ask happy customers for reviews, and reply to them.
  • Keep it current: holidays, new services, changes in hours.

Businesses without a shopfront can set themselves up as a service-area business, which lets you show the areas you cover without publishing your address.

3. Write for the questions people ask

Google rewards pages that properly answer what someone searched for. Think about the questions your customers ask you before they buy: how much does it cost, how long does it take, is it right for me, what should I expect? Answer them clearly on your site. A frequently asked questions section on each service page is one of the easiest wins there is.

4. Make it fast and easy on a phone

Most searches happen on phones, and Google judges your site on its mobile version. Large images that haven't been compressed are the most common reason small business sites are slow. Check your site on your own phone on mobile data: if it feels slow to you, it feels slow to your customers.

5. Give Google the details in its own language

Structured data is a small piece of code that tells search engines exactly what your business is, where it is, what you offer and how to contact you. Your visitors never see it, but it helps Google show richer results and connect your website to your Business Profile.

6. Measure what's working

Google Search Console is a free tool that shows which searches you appear for, how often people click, and whether Google has any trouble reading your site. Set it up, submit your sitemap, and check in once a month. It turns SEO from guesswork into something you can see.

What not to worry about

You don't need to stuff keywords into every sentence, chase every new trend or pay for a guaranteed first place (nobody can honestly guarantee that). Get the basics right, keep your content useful and current, and give it time. SEO builds over months, not days.

Want this done properly for your business? See SEO services or get in touch.

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